We represent, lead and serve the airline industry.
Transam is looking for upbeat, focused, sales minded individuals to answer incoming calls and make reservations for airline tickets around the globe from our call centers located in Alexandria, Virginia; and Los Angeles, CA . If you are able to work a flexible schedule and communicate with customers via telephone and/or email in a positive and efficient manner, this may be the job for you.
We offer competitive compensation and outstanding benefits:
DUTIES
Manage high volume of incoming reservation calls.
Qualify callers and their needs in order to close the sale.
Must meet and maintain established sales goals.
Maintain customer satisfaction.
Demonstrate patience and telephone etiquette with customers.
REQUIREMENTS/QUALIFICATIONS
High School diploma or equivalent is required.
Six months experience in Call Center, Hotel Front Desk, Reservation Sales or Sales preferred.
Must have strong sales skills including up selling skills and closing skills.
Must be proficient in PC skills. (MSOffice, Outlook, Internet)
Must have excellent verbal communications skills.
Must be comfortable working in a fast paced, constantly evolving, team environment.
Excellent attendance is a must.
Must be willing to complete and pass a criminal background investigation and drug screen prior to hire.
